University of Pennsylvania ADMIN ASST A in Philadelphia, Pennsylvania

ADMIN ASST A Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply for this Job link/button.

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Posting Details

Posting Details

Reference Number 85-29191

Posted Job Title ADMIN ASST A

School Name Student Services

Org Counseling and Psychological Services

Posted to the Web 07/13/2018

Posted Job/Salary Grade 023

Employment Type Non-Exempt

Hours 37.50

Position Type Full Time

Position Schedule M-F 8:30-5, Some days 11a-7p/Some Saturdays 10a-3p

Months 12

Position Length Ongoing

Position End Date

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

School/Center Overview

Division of the Vice Provost for University Life (VPUL) is Penn’s foremost provider of student services and educational access. VPUL partners and collaborates with diverse organizations across many dimensions including: race, ethnicity, gender, sexual orientation, historical tradition, age, religion, disabilities, veteran status, interests, perspectives and socioeconomic backgrounds. We enhance the ability of nearly 25,000 undergraduate, graduate, and professional students, along with other community participants. University Life programs provide academic and career support, campus and community engagement, health and wellness programs, and much more. Our efforts help to fulfill Penn’s strategic vision of integrating knowledge across campus. VPUL is part of the Office of the Provost and includes 32 campus departments.


This position provides administrative support in the University college counseling center. The administrative assistant interfaces with students both in-person and on the telephone and provides support to the clinical staff at CAPS. Responsibilities include checking in students, answering busy phone lines, scheduling appointments, transferring calls, scanning and logging paperwork and preparing conference rooms for meetings. This position also provides coverage for other administrative positions on a daily basis for breaks and other times as needed. Other duties include scoring assessments and creating and/or editing group flyers and upkeep of brochures in waiting room area. The successful applicant must have a high school diploma or equivalent, maintain a professional and courteous presence in a confidential environment, and have previous experience with Microsoft applications. Experience answering multiple telephone lines in an office is a must; scheduling experience is a plus and previous experience working with students is highly preferred.


Minimum requirement is a High School Diploma or GED and at least two years’ experience or equivalent combination of education and experience is required. Preferred candidates will have an Associates or Bachelor’s Degree. The successful applicant will maintain a professional and courteous presence in a confidential environment, and have previous experience with Microsoft applications. Experience answering multiple telephone lines in an office is a must; previous experience working with students is highly preferred. Ability to effectively and professionally manage multiple demands simultaneously is needed. CAPS is seeking a candidate with exceptional customer service skills.

Affirmative Action Statement

Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements

Quick Link

Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

  • How did you hear about this employment opportunity?

  • Jobs@Penn

  • Contacted by a Penn Recruiter

  • Referred by a Penn Employee

  • Referred by a friend or family member

  • Higher Education Recruitment Consortium (HERC)

  • Inside Higher Ed


  • Other Internet Advertisement

  • Linkedin

  • Twitter

  • Other Social Media Site

  • Professional Affiliation/Trade Website

  • Diversity Association/Publication Website

  • Heard about it at a conference or career fair

  • Apple One

  • Recruitment and/or staffing agency

  • What is your highest level of education completed?

  • Less than high school education

  • High School Diploma or GED

  • Vocational or Technical School

  • Associate's Degree or Two Year College

  • Bachelor's Degree

  • Master's Degree

  • PHD/MD/JD or equivalent doctoral degree

  • How many years of experience do you have related to this position?

  • 0 to 1 Year

  • 1 to 2 Years

  • 2 to 3 Years

  • 3 to 5 Years

  • 5 to 7 Years

  • 7 to 10 Years

  • Over 10 Years

Applicant Documents

Required Documents

  • Resume

Optional Documents

  • Cover Letter