University of Pennsylvania ADMINISTRATIVE COORDINATOR, DIGITAL ENGAGEMENT in Philadelphia, Pennsylvania

ADMINISTRATIVE COORDINATOR, DIGITAL ENGAGEMENT Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply for this Job link/button.

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Posting Details

Posting Details

Reference Number 07-29461


School Name Wharton School

Org External Affairs

Posted to the Web 07/25/2018

Posted Job/Salary Grade 025

Employment Type Non-Exempt

Hours 40.00

Position Type Full Time

Position Schedule 8:30 a.m.-5:30 p.m.

Months 12

Position Length Ongoing

Position End Date

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

School/Center Overview

The World’s First Business SchoolJOSEPH WHARTON, FOUNDERIn 1881, American entrepreneur and industrialist Joseph Wharton established the world’s first collegiate school of business at the University of Pennsylvania.Wharton’s pioneering vision was to produce graduates who would become ‘pillars of the state, whether in private or in public life.’ The Wharton School maintains a long tradition of educating visionary business leaders in academia, business, government, and not-for-profit organizations.Today, Wharton has expanded the scope of this vision to become the most comprehensive source of business knowledge in the world – with over 225 faculty members, 95,000 alumni, 5,000 students across 10 academic departments, 20 research centers, and more than 9,000 executive education participants annually.


The Administrative Coordinator, Digital Engagement will coordinate team projects and processes, including but not limited to the Wharton Webinar Series, alumni websites, apps, and online programming. The incumbent will work with and provide comprehensive administrative support to the Digital Engagement team, reporting directly to the Senior Associate Director, Digital Engagement. The position works collaboratively as a member of the Alumni Relations team and the larger Coordinator team across External Affairs and will assist with team and office-wide needs, including but not limited to:* Update and maintain the alumni relations web presence, including overseeing the alumni LinkedIn group, making content updates to alumni websites, and managing the creation of mobile apps.* Support marketing and execution of the Wharton Webinar Series.* Serve as a lead member of the alumni relations virtual help desk team and responsible for the management and completion of all alumni inquiries during assigned help desk days.* Support the Global Clubs team in the management of the NationBuilder website platform, including providing support and training to club volunteers.* Process financial paperwork for payment to vendors as well as manage ProCard for the department.* Process expenses and have responsibility for reconciliation of the Digital Engagement portions of the budget. * Help staff Wharton events, including occasional evenings and weekends.


  • A High School Diploma or GED and 5 years to 7 years of experience or equivalent combination of education and experience is required, bachelor’s degree strongly preferred. - 1 to 3 years’ experience in customer service oriented environment involving the use of technology desired.- Demonstrates a high level of comfort with technology usage and willingness to learn the functionality of new platforms.- Experience with HTML and CMS tools.- Demonstrated knowledge of Office Suite, strong excel skills required. Working knowledge of Adobe creative suite desired.- Excellent project management, writing, and communication skills.- Ability to gather and articulate user requirements between functional users and technical staff.- Experience in serving volunteer organizations and understanding of volunteer perspective.- Must be detail oriented and able to handle multiple projects simultaneously.- Understanding of international cultures, confidence and maturity to work with senior business alumni.- Effective at handling international and domestic relationships remotely.- Valid driver’s license required.

Affirmative Action Statement

Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

Quick Link

Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

  • How did you hear about this employment opportunity?

  • Jobs@Penn

  • Contacted by a Penn Recruiter

  • Referred by a Penn Employee

  • Referred by a friend or family member

  • Higher Education Recruitment Consortium (HERC)

  • Inside Higher Ed


  • Other Internet Advertisement

  • Linkedin

  • Twitter

  • Other Social Media Site

  • Professional Affiliation/Trade Website

  • Diversity Association/Publication Website

  • Heard about it at a conference or career fair

  • Apple One

  • Recruitment and/or staffing agency

  • What is your highest level of education completed?

  • Less than high school education

  • High School Diploma or GED

  • Vocational or Technical School

  • Associate's Degree or Two Year College

  • Bachelor's Degree

  • Master's Degree

  • PHD/MD/JD or equivalent doctoral degree

  • How many years of experience do you have related to this position?

  • 0 to 1 Year

  • 1 to 2 Years

  • 2 to 3 Years

  • 3 to 5 Years

  • 5 to 7 Years

  • 7 to 10 Years

  • Over 10 Years

Applicant Documents

Required Documents

  • Cover Letter

  • Resume

Optional Documents