University of Pennsylvania ASSOC DIRECTOR, INTERNATIONAL STUDENT & SCHOLAR SERVICES in Philadelphia, Pennsylvania

ASSOC DIRECTOR, INTERNATIONAL STUDENT & SCHOLAR SERVICES Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply for this Job link/button.

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Posting Details

Posting Details

Reference Number 62-29624


School Name Penn Global

Org International Student and Scholar Services

Posted to the Web 08/09/2018

Posted Job/Salary Grade 027

Employment Type Exempt

Hours N/A

Position Type Full Time

Position Schedule 9:00am - 5:00pm

Months 12

Position Length Ongoing

Position End Date

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

School/Center Overview

Penn Global provides strategic direction for Penn’s global endeavors with a focus on efficient investment of university resources for global activities. Penn Global collaborates with Schools and Centers across the University and seeks to catalyze cross-school collaborations to integrate knowledge that addresses key issues. We partner with leaders from Penn and around the world to develop innovative interdisciplinary global strategies, initiatives and programs. In addition, Penn Global provides important services in support of University endeavors, including academic year study abroad, immigration services for international students and operational, compliance support for international projects and Perry World House.


Reporting to the Director and/or Senior Associate Director of the International Student and Scholar Services, the Associate Director will be responsible as the main contact person for the schools and departments for employment based petitions. Monitor and maintain knowledge of the immigration landscape, interpret federal legislations and regulations, provide leadership and consultations to university faculty and staff on immigration matters. Work with the ISSS leadership team and university-wide committees to disseminate relevant information, provide guidance, and develop policies and procedures impacting university community. Process employment based petitions (H-1B, E-3, LPR, etc) including filing, following up, tracking, and responding to time-sensitive audits and requests for (additional) evidence, act as the main contact person for the university i-cert accounts. Advise international students, scholars, faculty, and staff and Penn community in person, by phone, via email or online regarding federal immigration and employment regulations, Penn resources, and personal/cultural matters. Ensure the government agency reporting requirements such as health insurance, verification component, or any relevant position update for visiting scholars, employee or faculty are done properly. Administer F and J programs as Designated School Official (DSO) and Alternate Responsible Officer (ARO) and process eforms. Represent the University in applications/communications with federal, state, and local agencies, including Department of Homeland Security, Department of State, PENNDOT, Social Security Administration. Support Penn Global and ISSS vision to provide both immigration and integration services to our clients. Perform other duties as assigned.


Master’s degree required, or equivalent credentials approved by the Penn HR. Minimum five years of previous experience dealing with immigration regulations is necessary. Considerable knowledge of university policies and procedures is preferred. Three of more years’ experience working in a senior position in an international office is preferred. Direct experience with employment-based immigration petitions preferred. Knowledge and demonstrated experience working with SEVIS and immigration regulations pertaining to various immigration classifications. Excellent intercultural communication and leadership skills required. Must understand ever-changing federal, state, and local regulations pertaining to foreign nationals and effectively communicate to others. Ability to work efficiently with students, faculty, university administrators, and government officials. Excellent customer service skills, and interpersonal skills and solid written, verbal, and non-verbal communication skills required. Excellent organizational, analytical, problem-solving, and decision-making skills are a must and the flexibility to multitask, meet urgent deadlines, occasionally work outside of normal business hours, respond to calls from Penn Global and ISSS senior leadership during nights and weekends, and carry an office emergency phone on a rotational basis. Must meet urgent deadlines, and adapt to changing demands and priorities. Ability to demonstrate the leadership accountability as well as contribute and collaborate effectively as a team member. Display a positive attitude and willingness to work beyond the extra mile. U.S. federal regulations require an ARO and DSO to be a U.S. citizen or lawful permanent resident.

Affirmative Action Statement

Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements

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Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

  • How did you hear about this employment opportunity?

  • Jobs@Penn

  • Contacted by a Penn Recruiter

  • Referred by a Penn Employee

  • Referred by a friend or family member

  • Higher Education Recruitment Consortium (HERC)

  • Inside Higher Ed


  • Other Internet Advertisement

  • Linkedin

  • Twitter

  • Other Social Media Site

  • Professional Affiliation/Trade Website

  • Diversity Association/Publication Website

  • Heard about it at a conference or career fair

  • Apple One

  • Recruitment and/or staffing agency

  • What is your highest level of education completed?

  • Less than high school education

  • High School Diploma or GED

  • Vocational or Technical School

  • Associate's Degree or Two Year College

  • Bachelor's Degree

  • Master's Degree

  • PHD/MD/JD or equivalent doctoral degree

  • How many years of experience do you have related to this position?

  • 0 to 1 Year

  • 1 to 2 Years

  • 2 to 3 Years

  • 3 to 5 Years

  • 5 to 7 Years

  • 7 to 10 Years

  • Over 10 Years

Applicant Documents

Required Documents

  • Cover Letter

  • Resume

Optional Documents