University of Pennsylvania CLINICAL OPERATIONS MANAGER in Philadelphia, Pennsylvania

CLINICAL OPERATIONS MANAGER Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply for this Job link/button.

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Posting Details

Posting Details

Reference Number 40-29652


School Name Perelman School of Medicine


Posted to the Web 08/14/2018

Posted Job/Salary Grade 027

Employment Type Exempt

Hours N/A

Position Type Full Time

Position Schedule 8-5pm

Months 12

Position Length Contingent Upon Funding

Position End Date

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

School/Center Overview

The Perelman School of Medicine at the University of Pennsylvania is the oldest and one of the finest medical schools in the United States. Penn is rich in tradition and heritage and at the same time consistently at the forefront of new developments and innovations in medical education and research. Since its founding in 1765 the School has been a strong presence in the community and prides itself on educating the leaders of tomorrow in patient care, biomedical research, and medical education.


The Clinical Operations Manager will support the Clinical Cell and Vaccine Production Facility (CVPF) and the Translational and Correlative Sciences Laboratory (TCSL) at the University of Pennsylvania in the development, manufacture, and testing of cell and gene therapy products for early phase I/II clinical trials in HIV and cancer under Good Manufacturing Practice (GMP) guidance and Good Laboratory Practice (GLP) compliance. The Clinical Operations manager will supervise Clinical Operations assistant(s) and will serve as a liaison across multiple functional groups within the CVPF, including Operations, Manufacturing, Quality Control, Quality Assurance, and Facilities. The Clinical Operations Manager will be responsible for scheduling and coordination with the clinical sites (ie. CTU, Clinical Operations Managers, clinical coordinators, Principal Investigators, as needed). S\he will report to the Director of Operations and will be responsible for high-level planning including: quarterly patient manufacturing slot allocations across two GMP Facilities; capacity assessment to enable long-term strategic planning and appropriate allocation of resources; supervising Clinical Operations junior staff; maintenance and implementation of electronic systems (e.g., MES, scheduling, billing) as well as training of the Team on new systems; providing regulatory support to the Quality group; invoicing for services rendered and driving cost analysis for new services as needed. Ability to work on weekends or after hours to manage urgent, time-sensitive requests or changes to the clinical schedule is required.


Bachelor’s degree in Biology or related field and 3 to 5 years of applicable experience required. Extensive project management and logistics experience and fluency in project planning and analysis software are required. Experience working in a GMP environment supporting clinical trials is strongly preferred. Demonstrated ability to interact professionally with individuals of varying levels of education, experience, and job duties and to thrive in a collaborative research environment is required, as well as the ability to work independently. Effective verbal and written communication skills are required to serve as a liaison across multi-functional groups. Previous training and experience in a supervisory role managing direct reports is required. A detailed-oriented work ethic with strong organization and excellent time management skills are vital to excel in this position. The ability to multitask is critical. Superior computer skills with Microsoft Word, Excel, and PowerPoint are essential, as is a willingness and aptitude for learning new software systems.

Affirmative Action Statement

Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements

Quick Link

Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

  • How did you hear about this employment opportunity?

  • Jobs@Penn

  • Contacted by a Penn Recruiter

  • Referred by a Penn Employee

  • Referred by a friend or family member

  • Higher Education Recruitment Consortium (HERC)

  • Inside Higher Ed


  • Other Internet Advertisement

  • Linkedin

  • Twitter

  • Other Social Media Site

  • Professional Affiliation/Trade Website

  • Diversity Association/Publication Website

  • Heard about it at a conference or career fair

  • Apple One

  • Recruitment and/or staffing agency

  • What is your highest level of education completed?

  • Less than high school education

  • High School Diploma or GED

  • Vocational or Technical School

  • Associate's Degree or Two Year College

  • Bachelor's Degree

  • Master's Degree

  • PHD/MD/JD or equivalent doctoral degree

  • How many years of experience do you have related to this position?

  • 0 to 1 Year

  • 1 to 2 Years

  • 2 to 3 Years

  • 3 to 5 Years

  • 5 to 7 Years

  • 7 to 10 Years

  • Over 10 Years

Applicant Documents

Required Documents

  • Resume

Optional Documents

  • Cover Letter