University of Pennsylvania DIRECTOR OF STUDENT INFORMATION AND REGISTRAR in Philadelphia, Pennsylvania

DIRECTOR OF STUDENT INFORMATION AND REGISTRAR Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply for this Job link/button.

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Posting Details

Posting Details

Reference Number 35-29929


School Name School of Social Policy and Practice

Org Social Policy & Practice

Posted to the Web 09/11/2018

Posted Job/Salary Grade 028

Employment Type Exempt

Hours N/A

Position Type

Position Schedule 9-5

Months 12

Position Length Ongoing

Position End Date

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

School/Center Overview

The School of Social Policy and Practice contributes to the advancement of more effective, efficient, and humane human services through education, research, and civic engagement. In pursuit of this mission, our theory-based masters and doctoral programs in social work, social welfare, nonprofit leadership, and social policy encourage students to think and work across disciplinary lines and cultures as well as across national and international boundaries.


The Director of Student Information & Registrar is responsible for Penn SP2 overall coursework strategy, for managing student records and tracking overall and programmatic enrollment. The Director will provide leadership for the integrity of the School’s academic and student records in compliance with all relevant regulations. The Director will oversee and manage several key processes including but not limited to student academic progress, graduation audits, the tuition and billing processes, the course evaluation process, professional licensure verification, and non-degree continuing education records management. The Director will be expected to develop, implement and manage systems to track data, identify trends, and make data-driven recommendations.


Bachelors degree and 5-7 years progressively responsible work experience in a fast-paced environment, preferably in a university setting, or equivalent combination of education and work experience. Strong analytical skills with solid database management experience; able to utilize the Data Warehouse, Student Information Systems, etc, in order to provide regular reporting of student related information. Experience will or ability to learn the Pennant tuition billing system. Strong knowledge of academic and student record keeping requirements and regulations. The successful candidate will possess initiative, be results-oriented and have leadership abilities. Excellent interpersonal skills and the ability to effectively interface with all levels. Excellent organization skills with the ability to plan and manage multiple projects; able to work independently and as part of a team. Strong verbal and written communication skills. Demonstrated ability to work with diverse populations. Strong computing skills in MS Office and Excel; ability to write queries a plus.

Affirmative Action Statement

Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements

Quick Link

Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

  • How did you hear about this employment opportunity?

  • Jobs@Penn

  • Contacted by a Penn Recruiter

  • Referred by a Penn Employee

  • Referred by a friend or family member

  • Higher Education Recruitment Consortium (HERC)

  • Inside Higher Ed


  • Other Internet Advertisement

  • Linkedin

  • Twitter

  • Other Social Media Site

  • Professional Affiliation/Trade Website

  • Diversity Association/Publication Website

  • Heard about it at a conference or career fair

  • Apple One

  • Recruitment and/or staffing agency

  • What is your highest level of education completed?

  • Less than high school education

  • High School Diploma or GED

  • Vocational or Technical School

  • Associate's Degree or Two Year College

  • Bachelor's Degree

  • Master's Degree

  • PHD/MD/JD or equivalent doctoral degree

  • How many years of experience do you have related to this position?

  • 0 to 1 Year

  • 1 to 2 Years

  • 2 to 3 Years

  • 3 to 5 Years

  • 5 to 7 Years

  • 7 to 10 Years

  • Over 10 Years

Applicant Documents

Required Documents

  • Resume

Optional Documents

  • Cover Letter