University of Pennsylvania PLANNER/AREA MANAGER in Philadelphia, Pennsylvania

PLANNER/AREA MANAGER Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply for this Job link/button.

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Posting Details

Posting Details

Reference Number 96-27877


School Name Facilities and Real Estate Services

Org Operations and Maintenance Administration

Posted to the Web 05/25/2018

Posted Job/Salary Grade 029

Employment Type Exempt

Hours N/A

Position Type Full Time

Position Schedule 8 am to 5pm

Months 12

Position Length Ongoing

Position End Date

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

School/Center Overview

The Division of Facilities and Real Estate Services (FRES) provides the expertise, business process, policies and standards required to plan, design, construct, operate, maintain and renew the physical assets of the University, excluding the health system. In addition, the Division, comprised of approximately five Departments, is responsible for the strategic planning, management and operation of non-academic University property, and collaborating with the neighborhood to create a safe, diverse and economically vibrant destination. With close to 12M square feet of space, FRES maintains 186 buildings on a campus of 276 acres, completes over 60,000 maintenance requests per year, and starts approximately 250 projects a year. FRES is comprised of the following Departments: Administration, Office of the University Architect, Design and Construction, Real Estate, Operations and Maintenance.The University of Pennsylvania is implementing a campus transformation entitled Penn Connects ( This comprehensive, award winning effort is expanding the campus over the next 20 years, including the construction of new academic research and recreational facilities. In addition, the University has secured $300M in Century Bond funding and continues to upgrade existing facilities over the coming years.


Reporting to a Director for Facilities Services (FRES), the Planner/Area Manager will serve as liaison between FRES and the University community for facilities related issues. Maintain and develop strong customer relations while managing multiple priorities and developing acceptable service levels. Maintain customer/vendor contact within designated area; including but not limited to, preparing and maintaining an in-depth understanding of building level expense/purchase detail; preparing statement of work for facility maintenance, service, and minor repair projects; providing high level cost estimates for projects; manage O&M contracted services; and working with customer to develop/manage their current and long term needs. Develop and update, as needed a three-year business plan. Represent customer and participate in internal prioritization and scheduling of service provision. Consult with housekeeping and trade managers to ensure established service levels are being met and that all work is conducted as safely as possible. Establish and maintain, with customer, on-going capital and facility renewal projects list. Work with customer to assure smooth turnover of newly renovated or constructed space; participate in construction meetings. Code and pass along for approval all vendor requests for payment. Maintain fiscal responsibility within established guidelines, and report on variances to budget. Develop general reporting mechanism for customer. Work collaboratively with numerous internal and external parties to identify and implement actions to achieve the energy and carbon footprint reduction and overall sustainability goals as specified by the Climate Action Plan.


A Bachelor’s Degree in Engineering and 5 to 7 years of related experience preferably in an academic or similarly complex environment or an equivalent combination of education and experience. Demonstrated excellent interpersonal, written/verbal communication, and organizational skills. Strong financial and analytical skills. Proven record of strong customer service skills. Knowledge of basic computer software (Microsoft Office). Demonstrated ability to exhibit good judgment and be able to manage multiple priorities in a fast-paced, diverse environment. Knowledge of building systems and risk-based preventative maintenance systems desired. Familiarity and experience in unionized labor environment desirable. This position will require the individual to be on-call 24/7. Proven knowledge of OSHA, Building Codes, Project Management, Contracting and Project Estimating.

Affirmative Action Statement

Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

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Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

  • How did you hear about this employment opportunity?

  • Jobs@Penn

  • Contacted by a Penn Recruiter

  • Referred by a Penn Employee

  • Referred by a friend or family member

  • Higher Education Recruitment Consortium (HERC)

  • Inside Higher Ed


  • Other Internet Advertisement

  • Linkedin

  • Twitter

  • Other Social Media Site

  • Professional Affiliation/Trade Website

  • Diversity Association/Publication Website

  • Heard about it at a conference or career fair

  • Apple One

  • Recruitment and/or staffing agency

  • What is your highest level of education completed?

  • Less than high school education

  • High School Diploma or GED

  • Vocational or Technical School

  • Associate's Degree or Two Year College

  • Bachelor's Degree

  • Master's Degree

  • PHD/MD/JD or equivalent doctoral degree

  • How many years of experience do you have related to this position?

  • 0 to 1 Year

  • 1 to 2 Years

  • 2 to 3 Years

  • 3 to 5 Years

  • 5 to 7 Years

  • 7 to 10 Years

  • Over 10 Years

Applicant Documents

Required Documents

  • Cover Letter

  • Resume

Optional Documents